The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. The Kitchen Food Sibu will also not be responsible if your shipment is lost during the return transit.
We are so confident with our product that we do 100% money back guarantee for any defects, of our products. However we do not cover for any damages due to mishandling of parcel by courier company. Customer will need to make claim from their respected pos office.